» MANAGING POTENTIALLY VIOLENT SITUATIONS

This course is only available to UNISON members.

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MANAGING POTENTIALLY VIOLENT SITUATIONS

Using interactive delivery with numerous examples, this course will examine the main aspects of how to promote safety in potentially violent situations, including:

Preventing crisis situations from arising
Understanding the Conflict Cycle and how to resist this
Understanding the types of aggression people display
De-escalation techniques to defuse conflict
How to best respond to keep self and others safe when a service user is in crisis
Post crisis response: helping service users learn, grow and change
Consideration of legal context

Please note there are no physical interventions or restraints taught on this course.

21/07/2020

10:00 am - 12:30 pm

22/07/2020

10:00 am - 12:30 pm

Course Venue

WEBINAR
WEBINAR
WEBINAR
WEBINAR

This course is no longer available for applications.

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