This course is only available to UNISON members.
Human Factors – Improving The Patient Journey
This half day workshop will introduce you to the concept of systems thinking and allow you to explore what you think of the systems in which you work to allow you recognise how factors can be identified to either prevent negative patient experiences or promote positive ones. It’s an interactive workshop facilitating learning through real life scenarios.
This is aimed at healthcare sector workers but the concepts of systems thinking are transferable to all systems of work.
10:00 am - 4:00 pm
This course will give participants with an understanding of how prescription and over the counter medicines are misused. It will provide an overview of the types of medicines as well as information on the prevalence, effects, risks to the user, harm reduction methods and services available. It is relevant to anyone who works/volunteers with those with addiction issues, with young people and also may be of interest to parents
You have selected course(s)
Would you like to submit your applications?
You have not applied for any courses