This course is only available to UNISON members.
Effective Communication in Palliative Dementia Care
Recognising the importance of effective communication in palliative care, this half day session will focus on why communication is affected by dementia and consider the challenges this presents in practice.
It will offer practical techniques to enable participants to communicate effectively with the person with dementia. The session is relevant to all members of the multidisciplinary team involved in caring for persons with dementia.
It is delivered by the NI Hospice
Tutor: NI Hospice
Tutor's organisation: NI Hospice
10:00 am - 12:30 am
ICTU Seminar Series
Bargaining and Equality
Bullying in a work environment can cause tremendous emotional distress as well as severely impact on people’s capacity to carry out their role. Employers have a duty of care to employees and there are a number of remedies you can pursue if you believe you are being bullied. For managers it is important to ensure that staff are enabled to work in a supportive environment which maximises their ability to contribute. Sometimes there is a blurred line between performance management and a belief by the staff member that they are being bullied. This course will explore the employer’s duty of care, what constitutes bullying, what remedies are available to someone who is experiencing it and how managers can respond pro-actively.
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