This course is only available to UNISON members.
Communicating from the Inside Out (Branch Chairs)
This highly practical, interactive and engaging one day course will provide an insight into communication styles, behaviour and personality traits and develop an understanding of how and why people behave and communicate the way they do. You will learn how to connect with others on a one to one or group basis using a range of techniques around language, physiology and voice. This workshop can support you to engage more effectively with those you work with and those you support in your personal or professional life.
Accrediting Body: Eligible for the Training for the Domiciliary Care /Supported Living Workforce Project administered by NISCC
Tutor: Gerry Kelly
10:00 am - 3:00 pm
Organising to Win
Although accountability is often perceived as being something to do with blame it is better defined as being able to account for one’s actions. However, a practitioner may also be responsible for the actions of another if care was delegated inappropriately.
This study day will examine the ways in which health care staff may be asked to justify their decisions. It will include discussion on maintaining good electronic and hard copy records, understanding Data Protection, Freedom of Information and policy.
The day will also orientate participants to NMC regulation and explain Fitness to Practice proceedings. It is targeted at nurses and midwives. It will be delivered by Dr Jane Wright who has a background in Nurse Education and currently advises and represents professionals who come to the attention of their professional regulator
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