This course is only available to UNISON members.
BRANCH WELFARE OFFICER TRAINING
UNISON’S There for You Charity provides essential support for members who are experiencing financial difficulties. This course provides new Welfare Officers with the knowledge and skills to assist members in accessing support from There For You. It will include a session understanding the UNISON welfare charity as well as a guide to completing required paperwork.
It also explores issues such as confidentiality and active listening.
Tutor: Marjorie Trimble & Julie Grant
Tutor's organisation: UNISON
10:00 am - 12:30 pm
Although accountability is often perceived as being something to do with blame it is better defined as being able to account for one’s actions. However, a practitioner may also be responsible for the actions of another if care was delegated inappropriately.
This study day will examine the ways in which health care staff may be asked to justify their decisions. It will include discussion on maintaining good electronic and hard copy records, understanding Data Protection, Freedom of Information and policy.
The day will also orientate participants to NMC regulation and explain Fitness to Practice proceedings. It is targeted at nurses and midwives. It will be delivered by Dr Jane Wright who has a background in Nurse Education and currently advises and represents professionals who come to the attention of their professional regulator
Bullying in a work environment can cause tremendous emotional distress as well as severely impact on people’s capacity to carry out their role. Employers have a duty of care to employees and there are a number of remedies you can pursue if you believe you are being bullied. For managers it is important to ensure that staff are enabled to work in a supportive environment which maximises their ability to contribute. Sometimes there is a blurred line between performance management and a belief by the staff member that they are being bullied. This course will explore the employer’s duty of care, what constitutes bullying, what remedies are available to someone who is experiencing it and how managers can respond pro-actively.
Organising to Win
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