This course is only available to UNISON members.

MANAGING CONFLICT IN THE WORKPLACE

This short course provides practical tools and techniques to support workers in health & social care manage their own wellbeing and that of clients and colleagues.

Participants will:-

  • Gain an increased awareness of themselves in the context of how they response and react to challenging behaviour and conflict in the workplace.
  • Have an understanding and knowledge of how to apply specific tools and techniques which will enable them to deal confidently and competently with difficult situations and conflicts at work.

Tutor: Workers Education Authority (WEA)

Tutor's organisation: WEA

Course Dates

08/03/2022

9:30 am - 1:30 pm