This course is only available to UNISON members.
Caring for Older People
Carers in both hospital and community settings need to be knowledgeable, flexible and positive in their interventions when caring for older people. It is essential to underpin this holistic approach with an insight into the relationships between the client’s individual needs, the attitudes, the resources available and the ongoing contributions the elderly population continue to make to Northern Ireland society as a whole. The workshop objectives are based on the idea that care of older people needs to be holistic with more insight into the concept of the ageing as defined within the 21st Century. This course is suitable for any healthcare professional who is involved in the care of older people in a variety of care settings.
Tutor: Shirley Johnston
10:00 am - 4:00 pm
Organising to Win
Bullying in a work environment can cause tremendous emotional distress as well as severely impact on people’s capacity to carry out their role. Employers have a duty of care to employees and there are a number of remedies you can pursue if you believe you are being bullied. For managers it is important to ensure that staff are enabled to work in a supportive environment which maximises their ability to contribute. Sometimes there is a blurred line between performance management and a belief by the staff member that they are being bullied. This course will explore the employer’s duty of care, what constitutes bullying, what remedies are available to someone who is experiencing it and how managers can respond pro-actively.
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